A specialty MGA went live one class first, then the rest.

How a fast-growing MGA that writes on behalf of other carriers put ExposureHUB to work: scoped with its underwriting teams, launched in stages, and now running across all seven of its classes of business.

  • Seven classes of business live
  • Property D&F first, then a template for the rest
  • Reporting to every carrier, more automated

One class first. Then a template for the rest.

A large city at night, photographed from orbitPhoto: NASA
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classes of business live, from one template.

The rollout

Property D&F first, then six more

A customer that owes reporting to every carrier it writes for.

The customer is a global specialty (re)insurance group's MGA, writing several lines of specialty business. It writes risks on behalf of other carriers and has a reporting responsibility to each of them.

Without it

Weeks of manual work

A manual data manipulation exercise that would ordinarily have taken weeks, for every carrier it reports to.

Weeks, for each reporting carrierIllustrative

With a staged go-live

Reporting, more automated

Exposure management set up so that reporting to all those carriers runs as a routine output, not a project.

One class first, then a template for the restIllustrative

As a rapidly growing MGA it also had to expand its exposure management team and capabilities quickly, and it put ExposureHUB, including the platform's client support, at the core of that effort.

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underwriting teams in fact-finding workshops

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exposure management stakeholders in the project

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classes of business live on the platform

The published customer story gives “around 25” stakeholders.

How the rollout ran, move by move.

Scope the teams, build a project team, run workshops, go live in stages and prioritise the requirements. The first class became the template for the rest.

Agree which teams are in scope

At the outset, the customer had to agree which underwriting teams were in scope for the project.

Assemble a project team

A core project group, with around 25 exposure management stakeholders involved.

Fact-find with seven teams

Workshops with seven teams found out what each wanted from an exposure management system, so every underwriting team's requirements were explored and understood.

Go live in stages

A staggered go-live rather than seven business lines at once. Property D&F went first, so a repeatable template could be applied to the other lines.

Prioritise requirements in three groups

Go-live (the minimum viable product), Phase 2 within three months of go-live, and longer-term requirements to protect the project's future integrity and resilience.

Now running on all seven

ExposureHUB is now used across all seven classes. As the business adds underwriting teams, the platform accommodates them quickly and seamlessly.

What the team works in: schedule, event, answer.

The three screens behind the rollout, from the ExposureHUB demo environment. Sample data, not customer data.
Policy · the schedule
ExposureHub Policy tab: a schedule of 1,000 locations with a map of the Massachusetts portfolio

ExposureHUB demo environment · sample data, not customer data

Locations come in by import file, integration or manual entry. The schedule, its total insured value and the map of where it sits are on one screen.

Schedule items

1,000

Total insured value

USD 2,514,500,000

Map

1,000 items, most commonly at zip level

What the customer gets: a one-stop shop.

The key requirement was end-to-end processing for the life cycle of a policy, of which ExposureHUB is one part of the journey. What it adds is the ability to optimise and automate, with data immediately available upstream and downstream.

One place for the decision-makers

Behind the scenes, a one-stop shop for the key decision-makers who receive the platform's outputs.

Room to grow

As the business adds underwriting teams, the platform can accommodate them quickly and seamlessly.

Reporting as a routine output

Reporting to the carriers it writes for is more automated, rather than a manual data exercise.

Upstream systems

Where policies are written

Downstream systems

Where outputs are used

ExposureHUB

optimised and automated, one part of the policy life cycle

Key decision-makers

One place to see the platform's outputs

In the customer's own words.

“ExposureHub has become the cornerstone of our Catastrophe risk management strategy, ensuring that we not only identify potential exposures but proactively mitigate them.”

“I've witnessed first hand the transformative power of ExposureHub within our business. This cutting-edge tool has empowered us to navigate the complex landscape of risk with precision and confidence.”

Managing Director

Specialty MGA customer

A major container port photographed from orbitPhoto: NASA
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underwriting clients in the London market, and available now in the U.S.

As stated on ebixrisk.com.

Be the next to go live, one class at a time.

Tell us about your classes of business and we will outline a rollout built the same way: one line first, then a template for the rest.